| Issuing a Smart ID Card (for the first time) |
| Target Group |
Jordanian citizens |
| Service Locations |
Offices of Civil Status and Passports Department |
| Terms of Service |
The application to obtain a smart card is to be submitted by the personal presence of the concerned person. |
| Proof of identity for the applicant for first time issuance, and the testimony of an adult individual of the family |
| Required Documents to Obtain the Service |
1. ID card application form. |
| 2. Proof of identity for the applicant or a first-degree identifier. |
| 3. The consent of the guardian for those under 16 years old. |
| 4. Recent color personal photos (2). |
| 5. A letter from the General Command for military officers with the approval to issue the card. |
| 6. Bridge Statistics Card for those who need it (the original + a copy) or the seal of the Follow-up and Inspection Department. |
| 7. Medical test for blood type or a written pledge from the concerned person. |
| Service Procedures |
| 1. Fill in the Smart ID card application and take a number by the Public Service Office. |
| 2. Pay legal fees to the Treasurer. |
| 3. Match the information with the application and accept them according to procedure by the Document Acceptance Officer, (check for non-existence of records): |
| - Enter the financial receipt - Iris of the eyes photography |
| - Enter blood type - Declared address |
| 4. Approve the application by the Office Secretary or his assistance. |
| 5. Refer the application to the Archiving Section, to archive the document. |
| 6. Refer the applicant to the Registration Officer (take finger prints) and signature. |
| 7. Send the print order electronically to printing centers. |
| 8. Send a text message to the citizen informing him the card is ready to deliver. |
| 9. Verify citizen’ data through entering the fingerprints. |
| 10. Enter the card’s password for the citizen. |
| 11. Hand over the smart ID Status card to the service recipient. |
| Time Needed for the service |
20 minutes |
| Service Partners |
Follow-up and Inspection Department |
| General Command |
| Ministry of Health |
| Notes |
None |
| Fees |
JD 2 |
| JD10, a delay fine if the citizen completes 18 years without issuing an ID card |