Services Guide

Issuing a Smart ID Card (for the first time)  
Target Group  Jordanian citizens 
Service Locations  Offices of Civil Status and Passports Department 
Terms of Service   The application to obtain a smart card is to be submitted by the personal presence of the concerned person.  
Proof of identity for the applicant  for first time issuance, and the testimony of an adult individual of the family 
Required Documents to Obtain the Service   1.     ID card application form. 
2.     Proof of identity for the applicant or a first-degree identifier.  
3.     The consent of the guardian for those under 16 years old. 
4.     Recent color personal photos (2). 
5.     A letter from the General Command for military officers with the approval to issue the card. 
6.     Bridge Statistics Card for those who need it (the original + a copy) or the seal of the Follow-up and Inspection Department. 
7.     Medical test for blood type or a written pledge from the concerned person. 
Service Procedures 
1.     Fill in the Smart ID card application and take a number by the Public Service Office.  
2.     Pay legal fees to the Treasurer.  
3.     Match the information with the application and accept them according to procedure by the Document Acceptance Officer, (check for non-existence of records):  
-         Enter the financial receipt                            - Iris of the eyes photography 
-         Enter blood type                                           - Declared address 
4.     Approve the application by the Office Secretary or his assistance.  
5.     Refer the application to the Archiving Section, to archive the document.   
6.     Refer the applicant to the Registration Officer (take finger prints) and signature.  
7.     Send the print order electronically to printing centers. 
8.     Send a text message to the citizen informing him the card is ready to deliver.  
9.     Verify citizen’ data through entering the fingerprints. 
10.            Enter the card’s password for the citizen. 
11.            Hand over the smart ID Status card to the service recipient.  
Time Needed for the service   20 minutes  
Service Partners  Follow-up and Inspection Department 
General Command 
Ministry of Health 
Notes  None 
Fees   JD 2 
JD10, a delay fine if the citizen completes 18 years without issuing an ID card  

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