Services Guide

Issue and Renew Special Passports for Special and Humanitarian Cases 
Target Group   Special cases of people who live inside the Kingdom and don’t hold any other travel documents  
Service Locations  Offices of Civil Status and Passports Department/ Special Passports Directorate  
Embassies and consulates outside the Kingdom 
Terms of Service   1.     The presence of the person concerned in person. 
2.     Recommendation from the Director-General to issue a passport for one year. 
3.     A letter from the Minister of Interior that includes the approval of the Prime Minister in the case of issuing a passport for more than one year. 
4.     The concerned person should have a personal number from the Borders and Residence Directorate, for foreigners who don’t have temporary Jordanian documents.  
Required Documents to Obtain the Service   1.     Passport application forms. 
2.     Proof of identity of the applicant. 
3.     A letter from the Minister of Interior and the approval of the Council of Ministers  
4.     Color personal photos (2). 
Service Procedures 
1.     Match the information with the application and accept it according to the procedures by the Acceptance Officer/ Special Office Directorate. 
2.     Address security authorities to approve the issuance of the passport, upon the recommendation of the Director-General for one year, if the recommendation comes from the Minister of Interior, the application is referred directly to payment of fees. 
3.     Upon receipt of the approval, the application is returned to the Acceptance Officer to check the saved documents’ movement.  
4.     Pay legal fees to the Treasurer.  
5.     Refer the application to the Issuance Section.  
6.     Refer the application to the Archiving Section. 
7.     Refer the application to the Printing Section. 
8.     Hand over the passport to the service recipient after handing the financial receipt to the Delivery Officer.   
Time Needed for the Service   45 minutes 
Service Partners  General Intelligence Department 
Ministry of Interior 
Boards and Residence Directorate 
Notes  None 
Fees   JD 200 for first-time issuance. JD 200 for renewal. 
  JD 200 for loss / replacement of damaged passport.  JD 300 for repeated loss replacement. 

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